Customer Reviews

Customer Reviews

We pride ourselves on our high standard of customer service.

But don't just take our word for it, read our customer reviews below.

Brenda Worner
Fantastic customer service, after sale service the best I have experienced, would recommend Mountbatten car sales to anyone .
Harry Parsons
After looking at lots of cars at many dealerships I found myself at Mountbatten car sales. Welcomed with a cuppa and the keys to the car of interest, I was left alone to inspect the car with my family. This was great, as we where under no pressure from the salesman. I was able to take the car for a quick test drive and make a decision in my own time. We agreed a deal that included a new MOT and all 4 wheels refurbished. I was able to pick the car up 3 days later also including fresh Valet and all paperwork taken care of.

I would like to publicly say thank you to a professional and relaxed sales team for an easy and enjoyable transaction.
Daniel Roberts
Bought my BMW 120d which came with a brand new MOT at no extra cost. The car also came with a gold warranty package, though I believe this is price specific to the car you're purchasing.

The owner was very well mannered in how I was spoken to on the phone prior to seeing the car, as well as in person and during the test drive too. On receipt of the car it was clearly cleaned thoroughly throughout.

I'd happily return here in the future and have recommended friends to browse through stock when the time comes to them wanting a new motor. Thanks again!
Tracy Colborn
Excellent service. Liam & Scott are both lovely patient people, not pushy at all. My purchase is superb. Cannot fault anything about Mountbatten cars at all. Highly recommended and would use again in the future. Thank you
Stuart Bristol
Excellent, knowledgeable dealer. Great selection of cars. My wife and I chose a Honda Civic 2.2 ctdi from Mountbatten and we're really pleased with the vehicle. There are a few marks on bodywork, but this is only minor. Loads of help and advice was given. Dealt with Liam who was a great and honest salesman. So I would highly recommended to all friends and family.
Abigail Seabrook
After the car that I bought developed a fault, they went out of their way to help me resolve it, even lending me a small car so that I could get to work while they investigated the problem. Everyone there was lovely and friendly, great customer service and would happily buy from them again!
oldhippypeace
Great service..computer went wrong and was repaired straight away and that was on a car that cost just over one and half grand.
I sent my son to get a car there again good service and soon I will be getting a petrol car and will go to Mountbatten for sure.
Russell Pyne
I was slightly wary after reading some of the other reviews on here but I found the guys easy and relaxed to deal with, especially after some of the high pressure tactics at other places. I was allowed to take the car that I was interested in for a decent length test drive which gave me confidence in the vehicle. The car was put through a (basic) service on request as it was due shortly and a fresh MOT provided.

No problems in just over 3 months - the warranty was set up immediately, literally had a call 20 mins after leaving and they were also polite and not overly pushy.

Buying a used car will always carry some risk but I would happily recommend these guys based on my experience with them.
Lisa Parker
Thankyou for all your help guys, relaxed buying experience while buying my car, was able to tax and insure my new car online in their office which meant i could take the car away there and then! Very happy
India Snow
Purchased my first car from here and I absolutely love it. Sales team were friendly and helpful, and it was located in a convenient place not far off the motorway. Would definitely recommend!
Lance Johnson
Nice chaps, not pushy and fair with their approach.
Debbie and Martin
Thank you Liam and team, for your excellent customer service. We were lokking for,a vehicle but didnt feel confident with what we saw, and what we were told in other car sales. As soon as we meet you and visited your showroom you were so geniuine and helpful, with no pressure sales talk, just helpfulness. We seen the vehicle advertised on gumtree, and as we are from Cwmbran in South Wales, and you are only 40 minutes away we thought we would pop along and have a look, we are so glad we did. Thank you so much for all your help. I would not hesitate to recommend you to our friends and family we are over the moon with our new vehicle.
Peter Hatvany
Absolutely no pressure no hassle test drove M3 then A5 and bought A5 on the spot. Liam very helpful and not at all pushy. Made whole experience stress free. Thoroughly recommended.
Nick Harper
I purchased a BMW X5 from Mountbatten Car Sales. From the outset the service has been exceptional. Richard and Liam are both friendly, knowledgeable and helpful. When I found that my sat nav was faulty they acted quickly to resolve the issue, ultimately standing the cost of repair by a specialist company. I have been most impressed throughout and have would have no hesitation in buying a car from them again!
Maureen Keepin
I brought a brilliant car from Mountbatton in sept 2015. they are very helpful can't do enough for you. This is the second car I have brought, and would definitely go again. Very friendly staff. They would go out of there way to make sure the car is all ok. thank you again guys. I will be back in a couple of years.
David Sesil Bates
Would highly recommend this garage to anyone! Absolute pleasure to deal with 👍🏽 thanks Liam.
Karen Kimber
Absolutely loved the service I was given when I purchased a car from them last week they part exchanged my car towards the sale.
Very friendly professional team, can't fault the service I had from Richard and Liam.
Car was in immaculate condition said if any probs then to go back to them which is excellent service
One happy lady with her new car
Kim Sharman and Frances Findlay
My Fiancee and I have used Mountbatten to buy a Honda Type R. Not only did they have a big stock, but the service offered was non pushy and completely in contrast to the "perception" of car dealers. This became even more apparent when we discovered that the car she had purchased was out of true and slightly distorted. Distorted enough to return and be exchanged. This process was handled with professionalism and empathy, which has made the whole process very painless. I can completely recommend Mountbatten Motors to anyone as being completely trustworthy and honest. They are a pleasure to deal with (no pun intended!)
Ben R
Great customer service! We're looking for a used car and visited loads of forecourts yesterday (May 2015). Richard & Liam at Mountbatton gave us a warm welcome, offered us a drink and gave us space to look around the car without any pressure. They took time arriving at a potential part exchange price for my car that worked for both of us. We came late in the day and it wasn't a problem to stay open a little longer even whilst we attended to our young son. Even if we don't reach a deal on the car, we wanted to recommend the company to others - best of the day by miles!
Paul Bailey
My thanks to Liam, Richard and the whole team for your great after sales service. My car was handed to me me in immaculate condition but developed a slight electrical problem. It is refreshing to deal with people who quietly went about sorting this problem in an efficient and professional manner. Great guys to deal with and I expect to be coming back to purchase another car in the future.
G Massey
Big thanks to both Liam and Richard for the brilliant service threy gave me when I purchased my Porsche boxster . Fab car, immaculate, and one very happy owner ! Thanks guys.
Jennifer Morris
My recent experience of purchasing a car through Mountbatten Car Sales left me in no doubt that this was a garage that practiced what they advertise. More important than buying a car from a garage are the staffs within it, especially you Liam. You're genuine, and jovial manner appealed to me. Not once did you try to fill my head with "˜Car Salesman' talk or in anyway intimidate me. Instead your helpful manner gave me the confidence to stay. My thanks to you all for all the help you gave me. I'll be sure to recommend you to friends and family!
Donna Mckinney
I would like to Thank Liam for the excellent customer service I received after purchasing a vehicle from Mountbatten Car Sales, a couple of issues arose after I had purchased the vehicle, however these were put right without any fuss or hesitation. An honest car dealer, whom I would highly recommend.!!!

Thanks again Donna

Bedfordshire
James Paul
Exceptional service from you Guys today. Great car, very happy customer. Keep up the good work! Thank you.
James Mooney-Dutton
Exceptional service from you Guys today. Great car, very happy customer. Keep up the good work! Thank you.
Daz Jackson
cannot fault these guys at all. good friendly bunch that are only 2 happy to help. picked me up from the train station, made me a nice cuppa on my arrival & went & taxed my new car for me. excellent communication throughout. thanks guys!!!!!